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Information for New Students

Welcome to Juniata!  Please see the following resources as quick technology reference for new students!

Please contact us at help@juniata.edu if you have any questions!


published by Joel Pheasant on 06/13/24

Summer IT Project Update

Happy Summer from the Information Technology Services (ITS) team!  Please read on for information highlighting several technology projects currently on the IT Project Dashboard, including recent project completions and major projects in progress.  For a complete list of all active and proposed projects and information on how to submit a technology project request, please visit the Technology Projects website.

Recent Project Completions (SLT Sponsorship): 

  • Sparks Farm Network Upgrades (Bowen) – Updates to the technology infrastructure at Sparks Farm have been completed increasing Internet speeds and expanding WiFi connectivity on the property.
  • Datacenter Cloud Assessment & Plan (All) - A technical plan to migrate cloud ready services to a new cloud datacenter has been created.  
  • Greycastle IT Security Policy Updates (All) – Established updated information security policies for the campus.
  • Financial Aid System Selection (Moran) – Selected PowerFaids Cloud as our future state system for supporting financial aid decision making, awarding, and management.  This migration will happen FY26.
  • Colleague SQL Impact Assessment (All) - Assessed impact and determined costs to migrate Colleague from a proprietary database to a Microsoft solution to improve support, integration, and reporting.
  • Campus Door Access Control Solution (Damschroder) – Identified Transact/Genea as our future solution for campus wide door access control.
  • Halbritter/Rosenberger Renovations and Streaming Network (All) – Renovations to space are completed and networking has been put in place to support live streaming.
  • Updated Information Security Training Program (All) – Monthly phishing testing and a biannual video training strategy have been deployed to campus employees.
  • Relocation of Biology Servers to BAC (Bowen) – The biology servers have been successfully moved to the campus datacenter to ensure proper environmental controls and physical security.

Major Projects in Progress (SLT Sponsorship):

  • Colleague Chart of Accounts & Self-Service Budget (Scaccia) - Redesign the Colleague Chart of Accounts (GL) to meet current and future budget planning and reporting needs.  Implement Colleague Self-Service for budget management and reporting.
  • Campus Network Upgrade (All) - New network infrastructure will be placed in the majority of campus buildings over the break.
  • Virtual Server Infrastructure Upgrade (All) - New servers will be installed and migrated to over the next several weeks.
  • Computers Replacements (All) - New computers will replace 7 year old computers across campus.
  • CRM Advance (Watt) - The project to implement a new CRM for advancement has begun and is scheduled to be completed in May 2025.
  • Athletic Recruitment System (Damschroder) - ARMS was selected and approved as the new athletic recruitment system and will replace FrontRush over the next several weeks.
  • Campus Calendar (Homan) - Identify improvements for campus calendar, including a potential redesign of in-house solution or the purchase of a new solution.
  • Point to Point Wireless Solution for Nearby Campus Properties (Scaccia) – Nearby off network properties that have been receiving Internet services via Comcast are being moved on to Juniata’s campus network via a wireless point to point solution.

Overall Project Count

In Progress

FY24 Complete

Backlog

ERP Optimization

11

28

2

Teaching & Learning

6

7

2

Information Management

2

9

1

Infrastructure & Security

16

24

5

Service Delivery

0

1

1

Totals

35

69

11

Totals - Prior Reporting Periods 38/48/38/33/34 0/21/33/39/52 12/11/18/17/21

For more information about Technology Initiatives and a full list of projects, please visit the Technology Project Website.  Questions about these and/or other projects?  Please reach out to Anne Wood, AVP/CIO, at wood@juniata.edu.

 


published by Anne Wood on 06/13/24

March IT Project Update

The information below highlights technology projects currently on the IT Project Dashboard, including project completions and major projects in progress between 11/21/23 and 3/20/24.

Recent Project Completions (SLT Sponsorship): 

  • New Faculty Information SharePoint Sites (Bowen) - SharePoint sites were created for hosting Faculty information with quick access linked on the Arch under the Employee Channel on the Faculty Academics page.
  • Mobile Ticketing Solution (All) - EventBrite was selected as a new online mobile ticketing solution and will be piloted with Senior Salute.  Contact Adam Steele if you are interested in using EventBrite!
  • Microsoft Stream Migration (All) - All videos stored in the old Stream platform were migrated to SharePoint.  For those linking to videos from other platforms (like Moodle), don't forget to update your links by 2/15/25!
  • Moodle Migration (Bowen) - Moodle upgraded and migrated to new more secure servers.
  • Net Price Calculator (Moran) - Updates were made to align the Net Price Calculator with upcoming Financial Aid award strategies and to support the updates to the FAFSA application.
  • External Document Sharing and Collaboration (All) - A solution has been identified to enable document sharing and collaboration between Juniata users and external parties.
  • Merged Call Center (Watt/Moran) - A merged call center was established in the basement of Enrollment to support calling to both prospective students and donors. 
  • Sparks Farm (Bowen) - New high-speed Internet Service and property WiFi was installed at the observatory, house, and pavilion. 
  • Statton Learning Commons (Bowen) - The Statton Learning Commons was outfitted with exciting technology throughout all levels. 
  • Cyber Security Awareness Training (All) - All required users completed the 23-24 annual cyber security awareness training program.
  • External Penetration Test (All) - An external pen test was completed to test the security of Juniata's network perimeter.  There were no major issues identified.

Major Projects in Progress (SLT Sponsorship):

  • Colleague Chart of Accounts & Self-Service Budget (Scaccia) - Redesign the Colleague Chart of Accounts (GL) to meet current and future budget planning and reporting needs.  Implement Colleague Self-Service for budget management and reporting.
  • Campus Network Upgrade (All) - New network infrastructure will be placed in the majority of campus buildings over the winter break.
  • Virtual Server Infrastructure Upgrade (All) - New servers will be installed and migrated to over the next several weeks.
  • Datacenter Cloud Assessment & Plan (All) - Create a plan to migrate cloud ready services to a new cloud solution.
  • Greycastle IT Security Policy Updates (All) - Establish new information security policies for the campus.
  • Financial Aid System Selection (Moran) - Select a future state system for supporting financial aid decision making, awarding, and management.
  • Computers Replacements (All) - New computers will replace 7 year old computers across campus in the Spring.
  • Colleague SQL Impact Assessment (All) - Assessing impact and costs to migrate Colleague from a proprietary database to a Microsoft solution to improve support, integration, and reporting.
  • CRM Advance (Watt) - The project to implement a new CRM for advancement will begin in April and is scheduled to be completed in May 2025.
  • Athletic Recruitment System (Damschroder) - ARMS was selected and approved as the new athletic recruitment system and will replace FrontRush over the next several months.
  • Campus Calendar (Homan) - Identify improvements for campus calendar, including a potential redesign of in-house solution or the purchase of a new solution.
  • Campus Door Access Control Solution (Damschroder) - Identify future solution for campus wide door access control

Overall Project Count

In Progress

FY24 Complete

Backlog

ERP Optimization

10

21

6

Teaching & Learning

5

6

3

Information Management

2

9

1

Infrastructure & Security

17

15

10

Service Delivery

0

1

1

Totals

34

52

21

Totals - Prior Reporting Periods 38/48/38/33 0/21/33/39 12/11/18/17

For more information about Technology Iniatives and a full list of projects, please visit the Technology Project Website.  Questions about these and/or other projects?  Please reach out to Anne Wood, AVP/CIO, at wood@juniata.edu.


published by Anne Wood on 03/20/24

November IT Project Update

The information below highlights technology projects currently on the IT Project Dashboard, including project completions and major projects in progress between 10/2/23 and 11/21/23.

Recent Project Completions (SLT Sponsorship): 

  • Advancement CRM Solution Selection (Watt) - Ellucian CRM Advance has been selected to improve operational efficiency and modernize technology tools that support fundraising.  Project scheduling is underway.
  • Curriculum Management Solution Selection (Bowen) - CourseDog has been selected to improve operational efficiency, institutional academic planning, and the student planning experience.  Timing to be determined.
  • Portal Solution Demos and Selection (All) - Pathify has been selected to replace the Arch that will Improve campus communication and access to information, services, resources.  Timing to be determined.
  • Informer Upgrade and Security Classifications (All) - Informer was upgraded to the latest version on 11/9/23 and new security classifications have been deployed to enhance information security.

Major Projects in Progress (SLT Sponsorship):

  • Colleague Chart of Accounts & Self-Service Budget (Scaccia) - Redesign the Colleague Chart of Accounts (GL) to meet current and future budget planning and reporting needs.  Implement Colleague Self-Service for budget management and reporting.
  • Learning Commons Renovations (Bowen) - Implement new technology that showcases the modern student experience in the renovated building.
  • Campus Network Upgrade (All) - New network infrastructure will be placed in the majority of campus buildings over the winter break.
  • Virtual Server Infrastructure Upgrade (All) - New servers will be installed and migrated to over the next several weeks.
  • Datacenter Cloud Assessment & Plan (All) - Create a plan to migrate cloud ready services to a new cloud solution.
  • Greycastle IT Security Policy Updates (All) - Establish new information security policies for the campus.
  • Financial Aid System Selection (Moran) - Select a future state system for supporting financial aid decision making, awarding, and management.
  • Athletic Recruitment System Selection (Damschroder) - Select a future state system for supporting athletic recruitment.
  • Cyber Security Awareness Training (All) - Complete the 23-24 annual cyber security awareness training program.
  • Computers Replacements (All) - New computers will replace 7 year old computers across campus in the Spring.

Overall Project Count

In Progress

FY24 Complete

Backlog

ERP Optimization

17

16

4

Teaching & Learning

2

3

5

Information Management

4

4

2

Infrastructure & Security

14

10

6

Service Delivery

1

0

1

Totals

38 (down from 48)

33 (up from 21)

18 (up from 11)

For more information about Technology Iniatives, please visit the Technology Project Website.  Questions about these and/or other projects?  Please reach out to Anne Wood, AVP/CIO, at wood@juniata.edu.


published by Anne Wood on 11/21/23

September IT Project Update

The information below highlights technology projects currently on the IT Project Dashboard, including project completions and major projects in progress between 7/2/23 and 9/22/23.

Recent Project Completions (SLT Sponsorship): 

  • Slate to Colleague Integration (Moran/Damschroder) - Automated data flowing from Slate to Colleague to create operational efficiency and reduce the time to onboard new students.
  • Presence Student Engagement Platform (Damschroder) - Implemented a new platform to organize information and communication for student organizations and other related opportunities.
  • Campus Phone Service Migration (All) – Migrated all inbound/outbound calling to new hardware to ensure reliable voice communications for campus.
  • Account Automation & New Username/Email Address Naming Convention (All) - Automated the creation of all employee and student user/email accounts to improve operational efficiency and reduce onboarding time.

Major Projects in Progress (SLT Sponsorship):

  • Portal Solution Demos and Selection (All) - Select a system to replace the Arch that will Improve campus communication and access to information, services, resources.
  • Advancement CRM Solution Selection (Watt) - Select a system that will improve operational efficiency and modernize technology tools that support fundraising.
  • Curriculum Management Solution Selection (Bowen) - Select a system that will improve operational efficiency, institutional planning, and the student planning experience. 
  • Colleague Chart of Accounts & Self-Service Budget (Scaccia) - Redesign the Colleague Chart of Accounts (GL) to meet current and future budget planning and reporting needs.  Implement Colleague Self-Service for budget management and reporting.
  • Learning Commons Renovations (Bowen) - Implement new technology that showcases the modern student experience in the renovated building.
  • Datacenter Cloud Assessment & Plan (All) - Create a plan to migrate cloud ready services to a new cloud solution.
  • Greycastle IT Security Policy Updates (All) - Establish new information security policies for the campus.
  • Financial Aid System Selection (Moran) - Select a future state system for supporting financial aid decision making, awarding, and management.
  • Athletic Recruitment System Selection (Damschroder) - Select a future state system for supporting athletic recruitment.
  • Cyber Security Awareness Training (All) - Complete the 23-24 annual cyber security awareness training program.

 

Overall Project Count

In Progress

FY24 Complete

Backlog

ERP Optimization

17

7

2

Teaching & Learning

5

1

5

Information Management

7

1

0

Infrastructure & Security

9

8

8

Service Delivery

2

0

0

Totals

40 (up from 38)

17

15 (up from 12)

For more information about Technology Iniatives, please visit the Technology Project Website.  Questions about these and/or other projects?  Please reach out to Anne Wood, AVP/CIO, at wood@juniata.edu.


published by Anne Wood on 09/22/23

June/July IT Project Update

The information below highlights technology projects currently on the IT Project Dashboard, including project completions, major projects in progress, and other major team time commitments..  This is the final update with FY23 project completions included.

Highlights (between 5/17 and 7/2/23)

Recent Completions (SLT Sponsorship): 

  • Cisco VoIP Phone and Voicemail Upgrade (All)
  • Financial Aid Estimator Calculator (Moran/Wood)
  • MFP (Multi-function Printer) Deployment (All)
  • Phase 1 Campus Camera Deployment (Damschroder/Wood)

Major projects actively in progress (SLT Sponsorship):

  • Slate to Colleague Integration (Moran/Wood)
  • Portal Solution Demos and Selection (Homan/All)
  • Advancement CRM Solution Selection (Watt/Wood)
  • Curriculum Management (Bowen/Wood)
  • Chart of Accounts; Colleague Self-Service Budget (Wiser/All)
  • Learning Commons Renovations (Bowen/Wood)
  • Datacenter Cloud Assessment & Plan (All)
  • Greycastle IT Security Policy Updates (All)
  • Account Automation & New Username/Email Address Naming Convention (All)
  • RFS & Sparks Farm Network Upgrades (Bowen/Wood)

 Other Major Team Commitments/Contributions:

  • JC-GUEST WiFi Troubleshooting
  • Ameriflex Breach/MoveIT Data Security Breach
  • New Student Orientation
  • Emergency Call Button Issues
  • Network Administrator Departure (Chris Sherman) & Search

 

Overall Project Count

In Progress

FY23 Complete

Backlog

ERP Optimization

16

20

1

Teaching & Learning

2

6?

1

Information Management

4

2

0

Infrastructure & Security

14

17

10

Service Deliver

2

3

0

Totals

38 (up from 30)

48 (up from 45)

12 (up from 11)

45+ proposed projects under evaluation by Technology Council for FY24 

 


published by Anne Wood on 07/02/23

May 2023 IT Project Update

The information below highlights technology projects currently on the IT Project Dashboard, including project completions, major projects in progress, and other major team time commitments.

Highlights (between 4/11 and 5/17/23)

Recent Completions: 

  • IT Risk Assessment
  • Colleague Address Automation – auto corrects address data in Colleague eliminating manual data entry saving time and reducing errors
  • New 1-877-JUNIATA Calling Tree

Major projects in progress:

  • Campus Voice System Upgrade - 5/18 5pm – 5am
  • MFP (Multi-function Printer) Deployment - May 23rd – June 21st
  • Campus Camera Deployment – starts 5/18
  • Account Automation & New Username/Email Address Naming Convention – Starting June 1st (employees) & late August for Spring 2024 students
  • CampusWorks Phase 1 Projects (6 projects:  Slate to Colleague Integration; Portal; Curriculum Management; Chart of Accounts; Colleague Self-Service Budget; Financial Aid System Assessment)
  • Learning Commons & Halbritter Renovations
  • ADP -> Colleague Integration
  • Datacenter Cloud Assessment & Plan
  • Greycastle IT Security Policy Updates
  • Campus Network and Academic Building WiFi Upgrade

Other Major Time Team Commitments:

  • JC-GUEST WiFi
  • Ameriflex Breach
  • Commencement
  • VP/Dean level searches
  • President House Phone Service

Overall Project Count (FY23)

In Progress

Complete

Backlog

ERP Optimization

8

18

2

Teaching & Learning

3

6

0

Information Management

3

2

0

Infrastructure & Security

15

16

9

Service Delivery

1

3

0

Totals

30 (down from 32)

45 (up from 39)

11 (up from 9)

45+ proposed projects under evaluation by Technology Council for FY24 

 


published by Anne Wood on 06/13/23

ITS Fall 2022 Newsletter

Happy Fall!  Have you heard of digital transformation and how you play a role in this at Juniata? Please read the ITS Fall Newsletter for exctiing updates from the team!

This update includes information about technology projects impacting all Juniata employees, such as the U: drive migration, new software installation policies, and annual cyber security training.  There are also updates about ongoing ERP/Colleague Optimization and Infrasturuture projects. Please read on, as time permits!

https://help.juniata.edu/pdfs/ITSFall2022Newsletter.pdf

Thanks for your time, attention, and partnership!

Anne Wood

CIO, Juniata College

wood@juniata.edu


published by Anne Wood on 11/13/22

ITLS Summer 2022 Newsletter

Happy Summer!  Have you heard of digital transformation and how you play a role in this at Juniata? Did you know that the Library moved to von Liebig?  Please read the ITLS Summer Newsletter for exctiing updates from the team!

This update includes information about a soon to be implemented Technolgy Governance structure, our ERP/Colleague Optimization project with CampusWorks, the Library/Statton Learning Commons project, automatic Moodle course enrollments, the OneDrive and SharePoint projects, and other technology projects underway. Please read on, as time permits!

https://help.juniata.edu/pdfs/Summer2022Newsletter.pdf

Thanks for your time, attention, and partnership!

Anne Wood

CIO, Juniata College

wood@juniata.edu


published by Anne Wood on 07/13/22

ITLS Spring 2022 Newsletter

Happy Spring! There is much afoot within the realms of technology and library services. With that in mind, the team is presenting this inaugural newsletter with a goal to share valuable information and engage the campus community in discussion and partnerships. Beyond my updates on the Statton Learning Commons, the ERP/Colleague Optimization project, and other technology projects, you will find some exciting updates from the team on current and upcoming work. Please read on, as time permits, to learn more about live streaming services, summer online courses, Moodle, Sharepoint/OneDrive, the Memorial Course Reserves, improvements to campus communication tools, and more!

https://help.juniata.edu/pdfs/ITLS-042022-Newsletter.pdf

Thanks for your time, attention, and partnership!

Anne Wood

CIO, Juniata College

wood@juniata.edu


published by Anne Wood on 04/20/22

Technology Guides for Teaching, Learning, and Working

Student Technology Checklist Employee Technology Checklist

published by Anne Wood on 10/08/21

Checklist for Teaching, Learning, and Working Remotely

Employees:  http://help.juniata.edu/view_article.php?article=138

Students:  http://help.juniata.edu/view_article.php?article=141


published by Anne Wood on 10/07/21

Information for New Students and Families

Welcome to Juniata!  We've consolidated some of the info regarding bringing technology with you to campus.  .

Please contact us at help@juniata.edu if you have any questions!


published by Joel Pheasant on 08/30/21