How-To Articles Suggest an article

Search the Knowledgebase
Checklist for Working Remotely

Having a reliable Internet connection and using your Juniata-provided laptop are the best options for working remotely, but not the only options. Regardless, please follow these tips to prepare and make sure your technology works as expected and that you are taking care of Juniata data!  If you have or are aware of a student's pressing technology need, please reach out to us at help@juniata.edu!  We have equipment that can be loaned and shipped if necessary.  This includes laptop, headsets, a few iPads, and a limited pool of Verizon MiFi Hotspots.  

NOTE: Additional technology information pertaining to business continuity in the event of a campus closure is available online here and can be downloaded with links intact.

Communication:

  • Test access to email from off-campus.  Make sure your Multi-Factor Authentication is set to a device you will have access to remotely. 
  • Know your voicemail PIN and be prepared to change your greeting directing callers to an alternate way to reach you.  If you need your PIN reset, submit a ticket.
  • Check your voicemail messages (either by dialing in or via voicemail-to-email in your Juniata Outlook Inbox).
  • Be prepared to forward calls to essential phone numbers to an external phone number.  This must be done at your phone prior to leaving/working remotely or submit a ticket for CTS to make this change remotely.

Teaching & Learning:

  • Make sure you can access Moodle.  Be knowledgeable of basic Moodle functionality to support the online delivery of your course. Decide what content to provide asynchronously or synchronously.
  • Sign up for a Zoom account to and learn how to hold virtual meetings/lectures with your students.  To improve your Zoom experience, follow some of these tips.  To set up your zoom meeting securely, read this.
  • For group communication, projects, and collaboration tools (video, chat, document sharing/editing), login to O365 and use O365 Teams for video conferencing and department collaboration. A quick start guide and online training are available.
  • Consider these Resouces for Virtual Science Labs and look to your professional organizations for guidance on how to handle labs in your discipline.
  • If you are looking for additional digital tools, techniques, or tips or would to provide these to your colleagues, please check here!  This takes you to the Moodle Course "Faculty Digital Learning, brought to you by SOTL and CTS".

Office Productivity & File Sharing:

Special Software/Systems

  • Ensure you can remotely access systems that support critical processes and operations in your area. 
  • Be aware that software on campus computers can be used remotely (assuming they are properly powered and connected) by their primary user via JCVPN and Remote Desktop.  After connecting to JCVPN.  Use these instructions, replacing appserver with the name of your computer.

Backup Plans

  • Be flexible, make backup plans.  This may include using a personal computer (make sure it’s updated and secured with antimalware first); making copies of important contact information; making copies of files you wish to work on remotely, doing more business via email, phone, or video conferencing; and thinking of creative and alternate ways to teach and work.