Through integrated services, ITS empowers the Juniata community to efficiently use information, technologies, and services to engage in intellectual exploration, build skills, make informed decisions, and create and share knowledge. We develop the skills in ourselves and partner with others to effectively navigate an evolving technology and information environment. We value positive experiences and creating an inclusive culture of efficiency, collaboration, innovation, and integrity. ITS includes Administrative Information Services (AIS), Campus Network and Security (CNS), and the Technology Solutions Center (TSC).
Administrative Information Services is responsible for the computer systems and web applications that support the business and administrative tasks of the college, such as registration, grading, financial aid, purchasing, and accounting.
Campus Network and Security at Juniata College is the support center for Juniata's campus-wide network system, known as EagleNet. EagleNet provides connectivity for faculty, administration, students and computer labs. CNS staff is responsible for the network infrastructure, servers, RAS (Remote Access Services), VPN (Virtual Private Networking), and telephone connectivity.
The Technology Solutions Center is the home of the Help Desk. The Solutions Center staff is responsible for technology training, event support, and supporting all faculty workstations, lab workstations and instructional technology used in the classrooms. This group relies heavily on student employees to help provide the necessary services to the campus and even gives several of the students full management roles within the organization.
By employing many student workers, CTS benefits from the student perspective and insight that they bring to the organization. These opportunities give the students a chance gain practical experience in the implementation and management of technology in a large organization.
