About the Information Technology Services Division

Through integrated services, ITS empowers the Juniata community to efficiently use information, technologies, and services to engage in intellectual exploration, build skills, make informed decisions, and create and share knowledge. We develop the skills in ourselves and partner with others to effectively navigate an evolving technology and information environment. We value positive experiences and creating an inclusive culture of efficiency, collaboration, innovation, and integrity. ITS includes Administrative Information Services (AIS), Campus Network and Security (CNS), and the Technology Solutions Center (TSC).

Information Technology Services

  • Anne Wood - Assistant VP and Chief Information Officer (BAC A218/ext. 5310)
  • Brenda Roll - Assistant to the VP/CIO and Technology Office Coordinator (BAC A214/ext. 3618)

Administrative Information Services (AIS)

Administrative Information Services is responsible for the computer systems and web applications that support the business and administrative tasks of the college, such as registration, grading, financial aid, purchasing, and accounting.

  • Joel Pheasant - Assistant CIO and Director of the Technology Solutions Center (BAC A300/ext. 5334)
  • Lisa Finch - Programmer Analyst (BAC A302/ext. 5308)
  • Adam Steele - Systems/Web Programmer (BAC A301/ext. 3309)

Campus Network and Security (CNS)

Campus Network and Security at Juniata College is the support center for Juniata's campus-wide network system, known as EagleNet. EagleNet provides connectivity for faculty, administration, students and computer labs. CNS staff is responsible for the network infrastructure, servers, RAS (Remote Access Services), VPN (Virtual Private Networking), and telephone connectivity.

  • Joe Tyler - Director of Campus Network and Security (BAC A304/ext. 3617)
  • Matthew Giffin - Systems Administrator (BAC A315/ext. 5324)
  • Dale Somers - IT Security Analyst (BAC A315/ext. 3730)
  • Chris Sherman - Network Administrator (BAC A315/ext. 3612)

the Technology Solutions Center (TSC)

The Technology Solutions Center is the home of the Help Desk. The Solutions Center staff is responsible for technology training, event support, and supporting all faculty workstations, lab workstations and instructional technology used in the classrooms. This group relies heavily on student employees to help provide the necessary services to the campus and even gives several of the students full management roles within the organization.

  • Zachiary Fultz - Solutions Center Technical Leader (BAC C103/ext. 3619)
  • Gary Feagley - Information Technology Support Specialist (BAC C103/ext. 3619)
  • T.J. Anderson - Information Technology Support Specialist (BAC C103/ext. 3619)
  • William Moschella - Information Technology Support Specialist (BAC C103/ext. 3619)

Student Management and Staffing

By employing many student workers, CTS benefits from the student perspective and insight that they bring to the organization. These opportunities give the students a chance gain practical experience in the implementation and management of technology in a large organization.

  • Student Project Manager, TSC (BAC C107)
  • Student Training Manager, TSC (BAC C107)
  • Student Project Team Manager, TSC (BAC C107)
  • Student Network/Server Manager, CNS (BAC A315)
  • Plus approximately 30 additional students providing software and hardware support, and technology coaching and training.