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Moodle/Bongo - Issues Accessing a Video

You may need to enable cookies if you are experiencing one or more of the following issues when attempting to access a video on Moodle:

  • You are redirected to  bongolearn.com  instead of your assignment page.
  • The Bongo application never loads
  • You receive an error regarding cookies
  • You receive a message: Authentication is required

Instructions on how to fix this in different browsers can be found at https://bongolearn.zendesk.com/hc/en-us/articles/360009855033