Computer/Internet Access:

Access to a computer and some level of access to a reliable Internet connection is required for learning remotely. Mobile devices may also be a reasonable way to acquire communication and some resources.  If possible and safe, consider alternative local locations at times where a high-speed connection is needed.

Expanded and Affordable Internet Connectivity options are being provided by a growing list of carriers.  Please check here for the current list.

Reach out to Dawn Scialabba, Coordinator of Academic Advising and Acting Registrar, at scialad@juniata.edu in the event that you have not been able to identify a workable solution.  Juniata will work with you to evaluate possible solutions for adequate access. Please prepare using the following tips and make sure your technology works as expected.

Communication:

• Test access to email from off-campus.  Make sure your Multi-Factor Authentication is set to a device you will have access to remotely. 
• For group communication, projects, and collaboration tools (video, chat, document sharing/editing), login to O365 and use O365 Teams for video conferencing and department collaboration. A quick start guide and online training are available.

Teaching & Learning:

• Make sure you can access Moodle, our learning management system.  Be knowledgeable of basic Moodle functionality to support online access to courses that are being delivered through our Learning Management System. 
• Faculty may choose to incorporate live or recorded meeting and lectures using Zoom.  You may receive a link to a Zoom meeting in your email or through Moodle.  Sign up for a Zoom account to and learn more about Zoom meeting, go here.  To improve your Zoom experience, follow some of these tips. To set up your zoom meeting securely, read this.  To learn more about Zoom in an hour long online course, go here.
• To scan an image of a paper, whiteboard, etc, use the Office Lens App:  A video tutorial is available here:  https://www.linkedin.com/learning/onedrive-quick-tips/capture-photos-with-office-lens?u=2710281

Office Productivity & File Sharing:

• Login to O365 and ensure a basic understanding of O365 productivity tools, like Outlook, Word, Excel, PowerPoint, etc.
• Login to O365 and know how to save and share files via O365 OneDrive. 
• If you will need access to internal campus resources, make sure the JCVPN app is installed and that you know how to access to internal campus resources, if needed.
• Know the location of internal files so you can connect to them remotely, if needed (P: drive is \\jcpublic\pdrive; Shared drives are \\jcshares\sharename).

Important Links:

• https://help.juniata.edu/view_article.php?article=231 - To change your password or unlock your account
• http://help.juniata.edu - To get IT support
• http://arch.juniata.edu - Campus portal to many other student services and functions
• https://more.juniata.edu/directory/ - For a directory of campus phone numbers
• https://outlook.office.com - To receive and send Juniata email
• https://moodle.juniata.edu - To login to the Learning Management System
• http://help.juniata.edu/view_article.php?article=108 - To setup a VPN connection and access internal campus resources, if needed.
• http://libguides.juniata.edu/Home - To access online Library resources.
• https://selfservice.juniata.edu/Student/Account/Login - Self-Service for Course Schedules & Registration
• https://juniata.pharos360.com/ - To submit a notice of concern.
• https://login.microsoftonline.com - To login to O365 and access OneDrive for file storage and other collaborative tools

Special Software/Systems:

• Your instructor will communicate if they will require you to access special systems or software and how to do this.
• Be aware that software on campus computers can be used remotely (assuming they are properly powered and connected) by their primary user via JCVPN and Remote Desktop.  After connecting to JCVPN.  Use these instructions, replacing appserver with the name of the campus computer (or use Appserver if that is the resource you need).

Backup Plans:

• Be flexible, make backup plans.  This may include finding reasonable Internet connectivity, making copies of important contact information; making copies of files you wish to work on remotely, doing more communication via email, phone, or video conferencing; and thinking of creative and alternate ways to learn and do your work.  

NOTE: Additional technology information pertaining to business continuity in the event of a campus closure is available online here and can be downloaded with links intact.