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Removing JCVPN Client (Browser - Windows)

Step 1) Open the Start Menu in the bottom left corner of your screen.

Step 2) Click on Control Panel.

Step 3) Click on Uninstall a Program under Programs.

Step 4) From the programs listed, find BIG-IP Edge Client Components or any program with the publisher as F5 Networks, Inc. and select them.

Step 5) Click Uninstall when BIG-IP Edge Client Components are highlighted.

Step 6) You will be prompted to remove all the components, click Yes.

Step 7) The uninstaller will take a few minutes. When BIG-IP Edge Client Components is removed from the program list, you have successfully uninstalled the program. Close Control Panel.

Step 8) In Internet Explorer, click on the Settings gear in the top right corner.

Step 9) Hover over Safety until the drop down list expands and click Delete Browsing History.

Step 10) Check only Cookies and Website Data and click Delete.

Step 11) The window will disappear and a message will appear at the bottom of your window when it is finished deleting the cookies. Close the message window.


If you have any questions, please call the Technology Solutions Center x3619 or visit us at BAC C107.